Sunday, December 22, 2019

Meeting of the Minds at a Higher Gear Evolution through...

Meeting of the Minds at a Higher Gear: Evolution through Resolution Conflict resolution is a challenging task. Typically for the participating parties it is an experience beyond the physical world; it is about an emotional state. Emotions run high and the facilitator’s role takes on different forms as the process moves forward towards the finish line. Good skills are only as effective if the yield an acceptable, and preferably an amicable, resolution. The key is to ensure that these skills are always applied with relevancy: the right time, the right skill at the right dose. It is similar to leadership styles, that should be applied at the right time to address a specific need (Goleman, 2000). An effective facilitator is expected†¦show more content†¦4. Decisive Time Management: It is imperative from the outset to keep the process on an agreed timeline. Initially, each party should offer their opening arguments. Then the facilitator should encourage the parties to provide input on their priorities of the outstanding issues. Picking the right battle is half of the battle. The ultimate priorities should be communicated to both parties and negotiations can begins. Many issues may be easily resolved while other may take longer time. The Facilitator may elect to use â€Å"parking space† for issues which would requires reconsideration, internal consultation or simply time to sink in. Avoiding arguing about a single issue for a lengthy time without making progress is essential. Otherwise it would defeat the purpose of the entire negotiations and distract the parties from reaching a resolution. It is acceptable to agree to disagree on minor issues along the way provided that the overall issues are resolved. 5. Coherent Zooming and Focusing: These two mutually included activities are very important. Zoom enables one to isolate one fact from the sea of information. 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